How To Raise A Concern

Everyone from athletes, officials, parents, support personnel, administrators and supporters play a role in protecting the integrity of our sport. Complaints received will be evaluated and either managed by Manly Touch, referred to NSWTF, TFA or an appropriate external agency, or passed back to the complainant with suggested pathways for them to pursue where the complaint is out of scope.

Complaints may be submitted :

Member Protection Information Officers

A Member Protection Information Officer (MPIO) provides information and guidance on complaint procedures, and the rights, responsibilities and options available to individuals considering making a formal complaint or raising a concern in relation to any of MWTA’s safe and inclusive policies or procedures. If you would like to contact Manly Touch’s MPIOs you can do so via the online MWTA Complaint & Feedback form or by emailing mpio@manlytouch.com.

Complaints Policy 

This policy is to provide a clear, fair, and consistent framework for managing complaints within Manly Warringah Touch Association. The policy ensures that all members, participants, volunteers, coaches, officials, and parents have access to a transparent process for raising concerns and that the organisation responds in a timely, respectful, and appropriate manner.